Help centre
FAQ & Size Care
Common questions about LUFFLI slippers, sizing, care, shipping and orders.
Use a gentle cold machine cycle and allow them to air dry. Avoid high heat so the fleece and structure keep their shape.
They are intended for indoor use plus quick outdoor steps such as a patio, porch, driveway or collecting a delivery. They are not technical outdoor footwear.
Use the regional conversion shown on the product page and compare it with the EU number marked on the sole. If you are between sizes or prefer more room, choose the larger option.
Yes. The slipper shape is unisex and the product page displays regional size conversions for the selected market.
The storefront currently supports the United States, United Kingdom, Canada and Australia.
Use the tracking information in your dispatch email or visit the Track Order page. If you need help, email info@luffli.store with your order number.
Email info@luffli.store for customer support.